El-Shaddai's Christian Books

Returns Policy

All merchandise purchased from El-Shaddai's Christian Books may be returned/exchanged either to a store or by mail within 14 days of receiving it, subject to guidelines below.

Regular Price: May be returned unopened for 100% refund
Sale Items: May be returned unopened for exchange only or store credit
Receipts: All returns / exhchanges require original receipt / proof of purchase

Ways to Return / Exchange

You can exchange In-Store or via Mail. Please read guidelines above.

1. To return an item In-Store:

Bring the item you wish to return along with original receipt.

2. Return or Exchange an Item by Mail

Mail item(s) to:

Attn: Returns & Exchanges Dept.
El-Shaddai's Christian Books
642 West Broadway
Vancouver, BC V5Z1G1

Please include:
1. Your Contact Details and Accont Number
2. Reason for Exchange / Return
3. Your instructions to either issue store credit / exchange item /issue refund
4. A copy of the Receipt or proof of purchase

Exchanges / Returns by mail take up to 2 weeks to process.