1. To return an item In-Store:
Bring the item you wish to return along with original receipt.
2. Return or Exchange an Item by Mail
Mail item(s) to:
Attn: Returns & Exchanges Dept.
El-Shaddai's Christian Books
556 West Broadway
Vancouver, BC V5Z1E9
Please include:
1. Your Contact Details and Accont Number
2. Reason for Exchange / Return
3. Your instructions to either issue store credit / exchange item /issue refund
4. A copy of the Receipt or proof of purchase
Exchanges / Returns by mail take up to 2 weeks to process.